Any potential success that you can achieve from each customer contact begins and ends with the application interface to your customer data. The Spandocs automated aggregation platform is comprised of...read more
When it comes to managing your business and your customers, the only constant is change. For that reason, Spandocs provides the resources to manage change effectively at the lowest possible cost. What we deliver is the Fluid Document (TM)...read more.
Targeting Development Strategies
As with a tree falling in a forest, the same applies to sounds coming for your company. if your communication efforts aren't read, it's like they were never sent. That's why it is so important to make sure that each message sticks to...read more
Next Day Mail
High speed document production and finishing, automated factory
controls, and quality assurance filter processes enables flawless execution of the 24-hour production window.
SpanDocs brings direct customer contact to life by enriching your customer life-cycle documents.
This translates to mailing and customer contact solutions that are more effective, more reliable, and at a lower cost. Read More
When Spandocs first introduced its on-line document mail portal, the cost to mail a letter was just 32 cents . Today, 9 rate increases later, communicating to your customers by mail -from enrollment, through recurring billing, to collecting -
every customer contact must
deliver a call to action and
measurable return on the
We should recognize however,
that over that same period, our behavior hasn't changed much when it comes to handling mail that is relevant to us. Over 95% of paper invoices are opened and read right away, often in haste, so you have a short window of opportunity to convey the important information. If you want to get paid on time it is critical that important payment information is displayed prominently.
When it comes to creating the most critical customer dialogue, the invoice improves retention and builds a relationship that increases the average revenue per customer. Tangible mail is more effective than email marketing because the reader cannot simply click and delete the item but must first look it over.
Where there's a bill there's a way
- to talk to your customers that is!
Spandocs' Document Profile System (DPS)delivers relevant content with less management. Our automated preprocess digests and segments billing data files according to criteria flags and predefined business rules. Each document can carry targeted content to bring infinite potential in your ability to engage your customer. The result is -