Manage change faster. More Effectively. And at the lowest possible cost.

Spandocs delivers on our promise of the Power of Now – an execution system that combines process, technology, and the most competent client support to deliver rapid development and deployment.

 

Data Management

The seamless integration of your customer information with our billing service provides an uncomplicated and a fully automated solution that delivers timely, accurate, and understandable bills and life customer cycle documents.

Mailing Profile Management

Mailing profiles are integrated extension of your B/OSS.  These profiles store production attributes that enable the simultaneous production of unique mailing packages originating from a single source data feed.

Document Enrichment Processes 

Our core data processing engine enriches billing detail with styles, content and formatting. By focusing on the improved utility of white space, we guide you toward opportunities to organize and enrich each document – and in turn, opportunities to enrich each dialogue with your customers. More important than targeting a message is the need to logically display it. Content must be visible to…

• Drive customer action
• Drive revenue growth
• Drive customer retention

Document Archival & Retrieval

SpanDocs integrates your B/OSS with our document storage and retrieval service and eliminates the need for in-house document storage. Virtually connected to our document repository, your customer service representatives can instantly access the history of customer documents . There is no need for you to build a data warehouse. We handle all of the storage and organizational needs for you.

DIGITAL DELIVERY

Spandocs offers three digital contact solutions that can both complements or replace mailing applications.

E-Bill delivery automation can be coordinated with your current CIS provider. Spandocs will process billing data feeds and separate bills by delivery channel preferences.